About Shipment

All of the products you purchased on ocksujung.com are delivered by OCKSUJUNG’s designated carrier Korea Post EMS.
We’d recommend you to send your purchase via Korea Post EMS for exchange / return / after sales service and OCKSUJUNG is not liable for any delay or loss in case you use carriers other than OCKSUJUNG‘s designated carrier Korea Post.
You may have to pay duties during shipment based on the customs regulations. The amount of duty varies by region or product. Buyer needs to pay the duties.

(1) Shipping cost
- For your order: shipping cost will be automatically calculated depending on the country and weight.
- For exchange/refund: seller paid (international round trip shipping costs, Korea customs fees and duties)
(2) About carrier : ePost
(+82-2-2108-9895, http://www.epost.go.kr/main/eng/Enpost_Introduction1.html)
(3) Please contact OCKSUJUNG brand client service for details after you order.(contact@ocksujung.com)



About Exchange/Refund

The products you purchase on ocksujung.com are exchangeable/refundable within 14 days of receiving the products. You can get an exchange or a refund at where you purchased.

You cannot get an exchange or a refund in case:
(1) the product is damaged
(2) the product’s value is reduced due to the client’s use or consumption in part
(3) the product’s value is significantly reduced over time after you opened the product

※ We’d recommend you to use our designated carrier for your exchange / return request. Please note that your exchange / return process may be delayed if you send your product arbitrarily.



OCKSUJUNG Gift Wrapping Service

All of the OCKSUJUNG products come with a dedicated OCKSUJUNG shopping bag and bamboo salt samples.


LANGUAGES  |    한국어   ENGLISH    FRANÇAIS

Copyright 2018 ⓒ OCKSUJUNG All right reserved


LANGUAGES  |    한국어   ENGLISH    FRANÇAIS

Copyright 2018 ⓒ OCKSUJUNG All right reserved